Privacy notice
Clear about your information.
This notice explains how Acro Studios collects, uses and protects personal information when you visit the website, contact us or work with us.
Who we are
T Promotions Limited, trading as Acro Studios, is the controller of personal information described in this notice.
Registered office: The Oval, 57 New Walk, Leicester, LE1 7EA. Company number: 11761849. Contact: info@acrostudios.co.uk.
Information we collect
When you contact us, we collect the details you choose to provide, such as your name, email address, organisation and message. If we work together, we may also hold business contact details, correspondence, project records, contracts, invoices and payment records.
Our hosting and security providers may process limited technical information, such as an IP address, browser type, request time and pages requested, to deliver and protect the website.
How and why we use it
We use personal information to respond to enquiries, assess and prepare proposed work, deliver agreed services, manage client and supplier relationships, keep financial and legal records, protect our systems and establish or defend legal claims.
Our lawful bases are taking steps at your request before entering a contract, performing a contract, complying with legal obligations and our legitimate interests in operating, improving and protecting the business. We do not use contact-form details to send marketing unless we have a separate lawful basis and have told you.
Who receives it
We share information only where needed with people working on the relevant enquiry or engagement and with trusted providers for website hosting, communications, professional advice, finance and business administration. They may act as processors under contract or as separate controllers where the law requires.
We may also disclose information if required by law, a regulator or a court, or in connection with a business sale or reorganisation.
International transfers
Some service providers may process information outside the UK. Where UK data protection law requires it, we use an adequacy regulation or appropriate contractual safeguards and relevant risk assessments. You can ask us for more information about the safeguards used for your data.
How long we keep it
We keep information only for as long as it is needed for the purpose collected. We consider the status and length of the relationship, the sensitivity of the information, limitation periods, tax and accounting duties, disputes and security needs. Enquiries that do not lead to work are reviewed and deleted when they are no longer useful or required; contractual and financial records may need to be kept for longer to meet legal obligations.
Cookies and analytics
This version of the website does not set non-essential analytics or advertising cookies. Our hosting and security services may use strictly necessary technologies to serve and protect the site. If we introduce optional analytics or advertising technologies, we will update this notice and ask for consent where required.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information; object to processing; receive certain information in a portable format; and withdraw consent where consent is the basis used. These rights are not absolute and exemptions may apply.
You have the right to object at any time to the use of your information for direct marketing.
Contact us to exercise a right. You can also complain to the Information Commissioner’s Office. We would welcome the opportunity to address your concern first.